Frequently Asked Questions

Check-in and Check-out Times
Check-in time is at 12:00 PM, and check-out time is at 10:00 AM. Early check-in or late check-out can be arranged upon request, subject to availability.

Languages Spoken at the Lodge
Our staff speaks English and Swahili to cater to our guests’ needs and ensure a comfortable stay.

Wi-Fi Availability
Complimentary Wi-Fi is available throughout the camp.

Wheelchair Accessibility
We offer one wheelchair-accessible room. Most public areas can be accessed with a wheelchair, though some spots may require assistance depending on the terrain and layout.

Children’s Policy
Children of all ages are welcome at Soroi Lions Bluff Lodge. We offer family-friendly accommodations and a range of activities suitable for younger guests.

Types of Suites
Soroi Lions Bluff Lodge offers 10 luxury suites and 2 family units. Each suite is designed to provide maximum comfort while seamlessly blending with its natural surroundings. Three of the suites include an additional single bed, making them ideal for small families or friends travelling together. 

Family-Friendly Options
Our family units can accommodate up to 4 guests, providing ample space and comfort for families. Each family unit has a King en-suite and a Twin en-suite room.

Private Bathrooms
All suites feature en-suite bathrooms with indoor and outdoor showers, bespoke organic soaps, and care products.

Room Amenities
Each suite includes a king-size bed with feather duvets, a mini-fridge, tea and coffee-making facilities, safe, hair dryer, a filtered water station, a workstation, and a panoramic outside deck with seating.

Air Conditioning
Our suites are equipped with air conditioning to ensure a comfortable stay, along with design features that take advantage of natural ventilation.

Dining Options
We offer full-board dining with all meals included. Guests can enjoy plated service in our dining area, and private dining is available upon request.

Special Dietary Requirements
We cater to various dietary needs.  Please inform us of any requirements in advance.

Bar Services
Our bar offers a selection of local branded beverages, including soft drinks, local beers, selected spirits, and house wines.

Meals Included in the Stay
All meals are included in the stay, offering various delicious options prepared by our talented chefs.

List of Available Activities
Soroi Lions Bluff Lodge offers game drives, guided nature walks, birdwatching, cultural visits, stargazing, hikes and more.

Booking Game Drives and Activities
Activities can be booked in advance or upon arrival. Our staff will assist you in planning your activities to ensure a memorable experience.

Age Restrictions for Activities
Some activities may have age restrictions. Please check with our staff for specific details.

Health Precautions Before Arrival
We recommend consulting your healthcare provider regarding vaccinations and other health precautions before traveling to Kenya.

On-Site Medical Assistance
First aid kits are available, and our staff is trained in basic first aid. For serious medical emergencies, transport to the nearest medical facility can be arranged.

Wildlife Interaction Safety Measures
Our guides are trained to ensure safe interactions with wildlife. Always follow their instructions and maintain a safe distance from animals.

Directions to the Lodge
Soroi Lions Bluff Lodge is located in the Lumo Conservancy, Tsavo. Detailed directions will be provided upon booking.

Airstrip and Train Station Transfer Services
Transfers from the local airstrip (Taita Hills Airstrip) are available, and the transfer time is approximately 40 minutes. We also offer transfers from Voi SGR station, which takes about 1 hour. 

Nearest Airport Information
The nearest major airport is Jomo Kenyatta International Airport in Nairobi. From there, guests can transfer to Wilson Airport and take a domestic flight to Taita Hills Airstrip, 40 minutes from the lodge.

Parking Availability
Parking is available for guests who choose to drive to the lodge.

Conservation Initiatives Supported
Soroi Lions Bluff Lodge is committed to sustainable tourism and conservation. We support various initiatives, including habitat preservation and anti-poaching efforts.

Community Engagement and Support
We work closely with the Taita community, supporting education, healthcare, and economic development. Guests can participate in community visits to learn more about our efforts.

Guest Participation in Conservation Activities
Guests are welcome to participate in our conservation activities, such as guided nature walks and community support programs.

Suggested Packing List
We recommend packing comfortable clothing, sturdy shoes, a hat, sunscreen, insect repellent, binoculars, swimming costume,a camera, extra batteries and memory cards

Laundry Services
Laundry services are available to our guests.

Best Time to Visit
The best time to visit the Tsavo region is during the dry season, from June to October and January to March.

Cancellation Policy
Please refer to our booking terms and conditions for detailed information on our cancellation policy.

Pet Policy
Pets are not allowed at Soroi Lions Bluff to ensure the safety and comfort of all guests.

Accepted Payment Methods
We are cashless and we accept major credit cards, including Mastercard and Visa.

Booking Modifications
Please contact us as soon as possible if you need to change your booking. We will do our best to accommodate your requests.

Facilities for Photographers
Soroi Lions Bluff Lodge has a professional photographic hide located at the bottom of the hill. 

Best Spots for Wildlife Photography
Our guides can take you to the best spots for wildlife photography, including prime locations for capturing the unique wildlife of the Lumo Conservancy.

Recommended Tipping for Guides
It is customary to tip your safari guide at the end of your stay. A typical tip ranges from $10 to $20 per person per day.

Tipping for Camp Staff
Tipping the camp staff is also appreciated. We recommend leaving a tip of $5 to $10 per person per day, which can be placed in the communal tip box at reception. Notes dated prior to 2006 are not accepted in Kenya.